The Ohio Supercomputer Center (OSC) is experiencing an email delivery problem with several types of messages from MyOSC.
Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Rolling reboot of Owens and Pitzer starting from July 11, 2022 | Owens, Pitzer |
Resolved |
Updated on August 1 2022: The rolling reboots have been completed. Original Post: We will have rolling reboots of Owens and Pitzer... Read more |
1 year 9 months ago | 1 year 9 months ago |
| Issue with submitting job array | Batch, Owens |
Resolved |
3:30 PM 5/10/2018 Original Post: User may have been getting the following error message when trying to submit a PBS job using job arrays: qsub: submit error (Maximum number of... Read more |
5 years 11 months ago | 2 years 4 months ago |
| Error 'libim_client.so: undefined reference to uuid@' with MVAPICH2 in Conda environment | Owens, Pitzer, Software |
Resolved |
Users may encoutner an error like 'libim_client.so: undefined reference to `uuid_unparse@UUID_1.0' while compiling MPI applications with mvapich2 in some Conda enivronments. We found pre-installed... Read more |
4 years 1 month ago | 2 years 3 weeks ago |
| Estimated charging for serial jobs on Oakley is incorrect | Batch |
Resolved |
Currently, the estimated RU charge reported at the end of a job shows an incorrect value for serial jobs on Oakley of the entire node. Jobs are being charged the correct amount in the official... Read more |
8 years 7 months ago | 5 years 11 months ago |
| Error when downloading SRA data on computing nodes | Owens, Pitzer, Software |
Resolved (workaround) |
NCBI blocks any connection from computing nodes because they are behind firewalls. Thus OSC users cannot use SRA tools to download data "on-the-fly" at runtime on computing nodes, e.g. 'fastq-dump... Read more |
4 years 9 months ago | 2 years 1 week ago |
| OSC is experiencing a very high support load | Operations |
Resolved |
OSC is currently experiencing a very high customer ticket load. Please allow extra time for analysts to get to your issue. We apologize for any inconvenience. Thank you for your continued support... Read more |
2 years 10 months ago | 2 years 9 months ago |
| VASP job with Out-of-Memory crashes compute node(s) | Batch, Owens, Software |
Resolved (workaround) |
... Read more |
6 years 12 months ago | 2 years 5 days ago |
| Emergency InfiniBand Shutdown (All systems) | Network |
Resolved |
We have returned to service. It appears that we have resolved the networking issues enough to allow jobs to run safely. We will continue working with our vendors to fix any remaining hardware... Read more |
9 years 9 months ago | 9 years 9 months ago |
| Frame Renderer - Maya Ondemand app issue | OnDemand, Outage, Software |
Resolved |
There are currently issues with the Frame Renderer (Maya) interacitve app in ondemand.osc.edu OSC staff are working with the vendor to resolve the... Read more |
1 year 2 months ago | 1 year 1 day ago |
| LS-DYNA License problems on all clusters | Software |
Resolved |
We are experiencing problems with the LS-DYNA license server. We will resume working on restoring access to this software on October 24th, 2018. == It has been fixed and working... Read more |
5 years 6 months ago | 5 years 6 months ago |
