Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolution Description Posted Updated
cuMemHostRegister Fails with CUDA_ERROR_INVALID_VALUE on RHEL 9.6 Ascend, Cardinal, GPU, system software Resolved

After upgrading the operating system to RHEL 9.6 during the scheduled downtime on May 12, 2026,  applications utilizing UCX (...

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4 weeks 5 hours ago 1 day 11 hours ago
STAR-CCM+ OpenMPI Job Failed due to Out-of-Memory Cardinal, Software Resolved
(workaround)

After the scheduled downtime on May 12, 2026, STAR-CCM+ has been encountering out-of-memory errors when running OpenMPI jobs. A message similar to the following...

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4 weeks 11 hours ago 2 days 11 hours ago
STAR-CCM+ MPI job failure Cardinal, Software Resolved
(workaround)

STAR-CCM+ encounters errors when running MPI jobs using Intel MPI or Open MPI, displaying the following message:

ib_iface.c:1139 UCX ERROR Invalid active_speed on...
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1 year 8 months ago 3 days 8 hours ago
Rolling Reboot for Security Fix Resolved

A rolling reboot is in progress to address CVE-2026-23111 (nf_tables logic bug) for all clusters, including Ascend, Cardinal, and Pitzer. Login nodes will be rebooted first and access...

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2 weeks 9 hours ago 3 days 10 hours ago
Nsight GPU profiler not working due to DCGM conflict GPU, Infrastructure Resolved

UPDATE (Mar 15, 2023)

After the downtime on Mar. 14, 2023, OSC enabled a new Slurm option --gres=nsight. DCGM will be disabled on the nodes for the...

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3 years 3 months ago 1 month 5 days ago
MATLAB (legacy) r2024a fails to launch on OnDemand Desktop Software Resolved
(workaround)

As of the downtime on 05/12/26 MATLAB (legacy) has stopped working when users try to open .m files in the GUI application for version r2024a. At the time we suggested to please use the...

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1 month 1 week ago 1 month 1 week ago
MVAPICH 3.0 hang due to PMI mismatch with Slurm Software Resolved
(workaround)

Applications such as Quantum ESPRESSO, LAMMPS, and NWChem experienced hangs with MVAPICH 3.0 due to a PMI mismatch. MVAPICH 3.0 was built with PMI-1, while newer Slurm versions on RHEL 9...

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8 months 3 weeks ago 1 month 2 weeks ago
Reboot of Public-Facing Systems for Security Fix Resolved

Updates on May 12:

All  public-facing systems have been rebooted. 

Original Post:

Due to a critical...

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1 month 3 weeks ago 1 month 2 weeks ago
autodock-gpu 1.5.2 does not work on Cardinal Software Resolved

autodock-gpu/1.5.2 does not work on Cardinal. We suggest using autodock-gpu/1.6 instead

1 month 2 weeks ago 1 month 2 weeks ago
Classroom Jupyter and RStudio Apps Software Resolved

If you have classroom projects at OSC that used the Jupyter or RStudio apps through class.osc.edu before June 30, 2025 and plan to reuse your classroom...

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1 month 3 weeks ago 1 month 3 weeks ago

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