This is resolved. If you do not see the Project or Scratch filesystems in your filebrowser in OnDemand
Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category | Resolution | Description | Posted | Updated |
|---|---|---|---|---|---|
| Storage Service Interruption | Outage |
Resolved |
This is resolved. If you do not see the Project or Scratch filesystems in your filebrowser in OnDemand, use the "Restart Web Server" option in the help menu in... Read more |
21 hours 15 min ago | 16 hours 59 min ago |
| Code Server ondemand.osc.edu cannot open this folder because it contains system files | OnDemand, Software |
Resolved |
Trying to download a directory through code server results in the error "ondemand.osc.edu cannot open this folder because it contains system files" |
2 weeks 1 day ago | 2 weeks 1 day ago |
| MPI fails with UCX 1.18 | Software |
Resolved (workaround) |
After the downtime on August 19, 2025, users may encounter UCX errors such as: UCX ERROR no active messages transport to <no debug data>: self/memory -... Read more |
2 months 2 weeks ago | 1 month 1 day ago |
| cp2k/2023.2 can produce huge output containing MKL messages | Ascend, Cardinal, Pitzer, Software |
Resolved (workaround) |
On all clusters the cp2k executables from module cp2k/2023.2 can produce huge output files due to many many repeating errors from MKL, e.g.: ... Read more |
3 months 19 hours ago | 1 month 5 days ago |
| MATLAB (server) missing functionality | Software |
Resolved |
You may encounter missing functionality on MATLAB (server) such as SIMULINK not being available. This occurs when using MATLAB version r2024a. Please use MATLAB r2024b |
2 months 3 weeks ago | 1 month 5 days ago |
| Testing Issue for Quantum Espresso 7.4.1 on Ascend | Ascend, Software |
Resolved (workaround) |
Benchmark AUSURF112 for quantum-espresso/7.4.1 on Ascend aborts. We suspect that this is a lurking bug in Quantum Espresso and are reporting it as a convenience. Concerned users can use... Read more |
1 month 2 weeks ago | 1 month 2 weeks ago |
| Mathematica fails to launch | Pitzer, Software |
Resolved (workaround) |
Mathematica was not launching due to firewall issues. We point our mathematica instances at an external Mathematica server, which have stopped working. The issue is now resolved as of Sep... Read more |
1 month 3 weeks ago | 1 month 2 weeks ago |
| Login Problems with OnDemand and Web-Based Services | login |
Resolved |
We are currently experiencing issues with Keycloak IdP that provides authentication for OnDemand and most other web-based services. This may cause login difficulties when accessing these... Read more |
1 month 3 weeks ago | 1 month 3 weeks ago |
| ouollama fails to login | Login Problems, Software, Web Services |
Resolved |
Initially when going to the ouollama page it may display a broken image and hang. If this happens please refresh your browser by hitting the refresh button. Re-entering the URL may not... Read more |
1 month 3 weeks ago | 1 month 3 weeks ago |
| Performance issues with MVAPICH2 on Cardinal | Cardinal, Software |
Resolved (workaround) |
We have observed that several applications built with MVAPICH2, including Quantum ESPRESSO 7.4.1, HDF5, and OpenFOAM... Read more |
1 month 3 weeks ago | 1 month 3 weeks ago |
