Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category | Resolution | Description | Posted | Updated |
|---|---|---|---|---|---|
| AlphaFold 3 GPU Out-of-Memory Error During Inference | Software |
Resolved (workaround) |
When you run AlphaFold 3, you may encounter a GPU out-of-memory (OOM) failures during model execution. The job terminated with errors similar to:
|
5 hours 19 min ago | 5 hours 19 min ago |
| Testing Issue for Quantum Espresso 7.4.1 on Ascend | Ascend, Software |
Resolved |
Benchmark AUSURF112 for quantum-espresso/7.4.1 on Ascend aborts. We suspect that this is a lurking bug in Quantum Espresso and are reporting it as a convenience. Concerned users can use... Read more |
2 months 1 day ago | 7 hours 36 min ago |
| Performance issues with MVAPICH2 on Cardinal | Cardinal, Software |
Resolved (workaround) |
We have observed that several applications built with MVAPICH2, including Quantum ESPRESSO 7.4.1, HDF5, and OpenFOAM... Read more |
2 months 2 weeks ago | 7 hours 42 min ago |
| CP package hang with MVAPICH3 in Quantum-Espresso | Software |
Resolved |
While using MVAPICH3 builds of Quantum ESPRESSO (QE), users may encounter hangs when running the CP package, which can lead to job timeouts. We recommend switching to the OpenMPI build of... Read more |
5 months 2 days ago | 7 hours 43 min ago |
| Singularity: failed to run a container directly or pull an image from Singularity or Docker hub | Software |
Resolved (workaround) |
You might encounter an error while run a container directly from a hub: [pitzer-login01]$ apptainer run shub://vsoch/hello-world Progress... Read more |
6 months 2 weeks ago | 2 days 8 hours ago |
| Apptainer sandbox fails on GPFS due to stale NFS file handles | Software |
Resolved |
Users may encounter errors when attempting to run a sandbox on GPFS-mounted directories such as /fs/scratch or /fs/ess. The error... Read more |
3 months 4 weeks ago | 2 days 8 hours ago |
| Singularity: failed to pull a large Docker image | Software |
Resolved (workaround) |
You might encounter an error while pulling a large Docker image: [pitzer-login01]$ apptainer pull docker://qimme2/core FATAL: Unable to pull docker://qiime2/core While... Read more |
6 months 2 weeks ago | 2 days 8 hours ago |
| Reached your pull rate limit while pull from Docker hub | Software |
Resolved (workaround) |
You might encounter an error when pulling from Docker hub: ERROR: toomanyrequests: Too Many Requests. or You have reached your... Read more |
4 years 5 months ago | 2 days 8 hours ago |
| AlphaFold 3 Warning: NVIDIA Driver Version Mismatch | Software |
Resolved |
While running AlphaFold 3, you may encounter the following warning message: 025-08-27 12:44:10.888652: W external/xla/xla/service/gpu/nvptx_compiler.cc... Read more |
2 months 3 weeks ago | 4 days 3 hours ago |
| Storage Service Interruption | Outage |
Resolved |
This is resolved. If you do not see the Project or Scratch filesystems in your filebrowser in OnDemand, use the "Restart Web Server" option in the help menu in... Read more |
2 weeks 4 days ago | 2 weeks 4 days ago |
