System Status

Follow @HPCNotices on X for real-time updates about the status of OSC's clusters and storage.

For information about the status of licenses for the software packages installed at OSC, visit the License Server Status Updates page.

View unresolved known issues and current system-related status messages below.

If you have encountered a problem not already listed below, please contact our client support team.

Scheduled OSC System Downtimes

OSC strives to minimize the number of system downtimes and provide clients with significant advance notice but reserves the right to change the date(s) of these downtimes and/or add additional downtimes to improve the performance of our services.

There are currently no scheduled downtimes.

Active System Messages

New scratch storage policy implemented

The Ohio Supercomputer Center (OSC) has implemented a new scratch filesystem storage policy. The purge period has changed from 90 days inactivity to 60 days inactivity to help alleviate recent storage stress on our scratch filesystem: https://www.osc.edu/resources/security_accessibility_and_policies

Change is Coming!

Later this fall, OSC will be introducing a major change to the current process clients use to get help. We will be rolling out a new web-based system for clients to manage and review open cases with the service desk. More information will be forthcoming over the next few months, so keep an eye out for messages on various OSC communication channels, as well as at https://www.osc.edu/service_portal_deployment .

Known Issues (unresolved)

A list of all known issues, including those that have been resolved, can be found here.

Title Category Description Posted Updated
Mathematica fails to launch Pitzer, Software

Mathematica is not launching, most likely due to license server issues. We point our mathematica instances at an external Mathematica server, which appears to have stopped working. We are... Read more

4 days 22 hours ago 4 days 22 hours ago
MPI fails with UCX 1.18 Software

After the downtime on August 19, 2025, users may encounter UCX errors such as:

UCX ERROR no active messages transport to <no debug data>: self/memory -... Read more
3 weeks 3 days ago 5 days 21 hours ago
AlphaFold 3 Warning: NVIDIA Driver Version Mismatch Software

While running AlphaFold 3, you may encounter the following warning message:

025-08-27 12:44:10.888652: W external/xla/xla/service/gpu/nvptx_compiler.cc... Read more
1 week 5 days ago 1 week 5 days ago